Frequently Asked Questions

Propane is commonly utilized as a clean and adaptable energy source for various purposes such as space heating, water heating, cooking, fireplaces, and clothes drying. In outdoor settings, propane is extensively employed for outdoor grills, fire pits, lighting, and heating for pools and spas.

Moreover, propane is often relied upon as the energy source for standby generators during electric power outages.

It's a good idea to check your tank’s gauge periodically. It's time to arrange for a refill when you see that the gauge has reached 20%. However, you should cut back on your propane usage if it is less than 10%. Coombs Gas offers a Tank Monitoring Service, which removes the hassle of self-monitoring. Learn more about this feature here: https://www.coombsgas.com/.

Open the lid of your tank and locate the gauge that reads from 0-90. The needle will point to the percentage in your tank. If the needle is pointed to 80+, your tank is full!

A pressure test is a procedure carried out to detect any leaks in your propane system that may have occurred from a new setup, new service, service interruption, or a gas leak. It is mandated by law and is performed for safety precautions.

A Pressure Test is required for:

New System or New Customer

Occupancy Change

Interruption of Service

When a tank runs completely empty

Suspected Leaks

Disconnect and lockout due to unpaid account balance

Yes, someone must permit the service professional to relight the appliance pilot lights and do additional service-related safety checks.

Each of Coombs Gas' customers are assigned a Route Day for their gas deliveries. However, in instances of high demand, the delivery driver may not be able to accommodate the assigned Route Day and will provide an alternate delivery date. We do offer options that provide assurance to our customers that they will not run out of gas.

These include our Auto-Fill Program and our Tank Monitoring Service. Either of these options will prevent the customer from having to monitor their propane usage independently.

Open the lid and turn the shutoff valve to the right (clockwise).

If you smell gas or suspect a leak, you should turn your tank off, if it is safe to do so. Stay outside your home at a safe distance until a qualified professional has tested your system and indicates it is safe to go back inside.

No! The National Safety Codes require a qualified professional to test your system and relight your pilots. This is for your safety and the safety of others.

Gas leaks typically smell like rotten eggs, skunk spray, or a dead animal.

- Evacuate the home

- Leave the area

- Put out all nearby smoke or flames

- Refrain from operating lights, telephones, or appliances for those could create a spark

- Shut your tank off

- Call 911 or your propane supplier right away from a neighbor’s house or another safe area away from the home

- Do not return to your home until 911, your propane supplier, or another qualified professional says that it is safe to do so

- For peace of mind, have your system tested by a qualified professional before using any appliances in the home

Just as you monitor your fuel level in your car, you should monitor the propane in your tank. If your tank runs out of propane, National Safety Codes require you to have your system inspected. Keep in mind that there are fees for inspection.